FAQS

 

 

What are your age limitations?

As long as you are aged between 25 and 70 years of age and have held a UK license for a minimum of 3 years you can hire a car with us.


 

Can I hire a car if I have endorsements on my license?

Yes. However, we will need prior notice of any endorsements within the last five years.


 

Can I hire a car if I don’t have a UK license?

Yes. If you have a full license issued by a member EC country or full American licence along with your passport, we can obtain approval from our insurance provider.


 

How do I hire one of your vehicles?

We simply require your driving license along with two forms of ID such as a passport, bank statement, insurance policy documents or council tax bill. We accept all major debit and credit cards as well as BACS. We charge by the day in 24 increments and the longer you hire the vehicle for, the lower the daily rate.


 

Do you provide breakdown cover?

Yes. Our vehicles are fully covered. We will replace your vehicle within 24 hours if it cannot be repaired at your location.


 

Do you allow pets in your vehicles?

Yes. We do need prior notice that you will have a pet in the vehicle as this will enable us to provide protective covers in the car. If we are not given prior notice, we will deduct a fee from your deposit.


 

What is your cancellation policy?

All cancellations must be made in writing. If you cancel within seven days of the vehicle hire start date, a 25% cancellation fee will apply. If you cancel within 24 hours the full vehicle hire charge will be applied.


 

What happens if I am late returning the vehicle?

We try and be as flexible as possible. However, if the vehicle is late and we are unable to fulfil the next booking this will incur an additional day rate.


 

Terms and Conditions

A non-refundable £100 deposit per vehicle is required in order to confirm your booking. A holding fee of £1000 is payable prior to leaving our premises. This will be refunded once the car has been returned & signed off.

No refunds will be issued for early termination or late collection. Please contact us and talk to a member of our team if you would like to discuss the terms of booking a vehicle with Scotland 4×4 Hires.